First Dial Group

Privacy Policy

Last updated: January 2025

1. Information We Collect

First Dial Group collects information that you provide directly to us when using our digital marketing, broadband, and communication services. This includes:

  • Contact information (name, email, phone number, address)
  • Business information (company name, industry, size)
  • Payment information for services
  • Technical information from your use of our services
  • Communication preferences and history

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process payments and transactions
  • Send service updates and marketing communications
  • Provide customer support
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Business partners for joint services
  • Legal authorities when required by law
  • Affiliates within the First Dial Group

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website.

9. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@firstdialgroup.com

Phone: +91 7994283477

Address: First Dial Group, Kerala, India